Shipping Policy

JC PUBLICATION | Refund Policy

. Processing Time:

Orders are typically processed and shipped within 1-3 business days from the date of purchase, excluding weekends and holidays. Please note that processing times may vary during peak seasons.
2. Shipping Methods:

We offer several shipping options for your convenience, including standard, expedited, and express shipping. The available options and associated costs will be displayed during the checkout process.
3. Shipping Destinations:

We currently ship to addresses within [list of countries or regions you serve]. If your location is not covered, please contact our customer service for assistance. admin@jcpublication.com
4. Shipping Rates:

Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs during the checkout process before completing your purchase.
5. Tracking Information:

Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment in real-time.
6. Estimated Delivery Time:

The estimated delivery time varies depending on the shipping method and destination. Standard shipping usually takes [X] business days, while expedited and express shipping options offer faster delivery.
7. Delays and Exceptions:

Occasionally, unforeseen circumstances such as weather conditions, customs clearance, or other external factors may cause delays. While we strive to meet the estimated delivery times, we cannot guarantee delivery dates.
8. International Shipping:

For international orders, please be aware that customs and import duties may apply. These charges are the responsibility of the customer and are not included in the product or shipping costs.
9. Address Accuracy:

It is the customer's responsibility to provide accurate shipping information. Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrect or undeliverable addresses.
10. Lost or Stolen Packages:
- In the rare event that your package is lost or stolen, please contact our customer service team, and we will work with the shipping carrier to resolve the issue.

11. Returns Due to Shipping Issues:
- If a package is returned to us due to an incorrect address provided by the customer or failure to pick up the package from a designated location, additional shipping fees may apply for reshipment.

12. Contact Information:
- If you have any questions or concerns regarding our shipping policy, please contact our customer service team at [customer service email admin@jcpublication.com.